We are living through extraordinary times. Life as we know it was upended last year, and the new “normal” is anything but. Because many of us are staying home to protect our health and that of others, the coronavirus pandemic has changed how we interact with our world. In this environment, digital and fintech tools can help us accomplish everyday tasks such as grocery shopping and banking without leaving home, and can keep us connected to our communities while staying physically apart.
Many are employing digital tools for the first time. If so, you are not alone. Although we use our mobile phones every day, in 2019, more than two-thirds of people over age 50 had not used their phone for financial or banking transactions in the past three months.
Chase and AARP Foundation collaborated to bring you the tools and resources available on this site because we know the difference it can make when you can stay on top of your financial and everyday life by using your phone or other mobile device. We got to hear about that experience firsthand in video interviews with older adults who shared their perspectives on life and technology during the pandemic.
You can track the balance in your bank account, pay your bills, and see when payments and deposits post, ensuring that you have enough in your account to cover your bills. You can send or receive money from family and friends without having to go to a physical bank.
We developed these tools so they are easy to use, whether you are learning digital skills for the first time or you just need a little confidence boost.
There are so many ways that fintech tools can help prevent financial fraud by enabling you to lock your credit cards when you are not using them and stop payments on checks. If you run your own business, they can even assist you with managing your small business finances.
In these difficult times, scammers often seek to take advantage of our fears, anxieties or inattention. To keep you safe, we’ve included resources here to help spot scams and misinformation so that you won’t fall prey to them.
Digital and fintech tools can’t erase the fear, anxiety and grief we are feeling about those who are sick or have lost their lives because of COVID-19. Yet, by making our everyday lives a bit easier, we hope they will help.
Wishing you health and safety,
Lisa Marsh Ryerson, President of AARP Foundation
Lawrence Bailey, Head of Community Banking and Financial Health at Chase